Once you see something you want to buy, add it to your cart. The checkout process is simple. When you are ready to purchase all the items in your cart, you will be prompted to log in, or you can check out as a guest. After you answer all the required fields, you can submit your payment. For your convenience, only one payment is necessary, even if your items are from different shops.
Currently, buyers in the USA can use Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
Buyers in Australia, Canada, Europe, Hong Kong, Japan, and Singapore can use Visa, MasterCard, and American Express.
If it's been less than one week, contact them again. We require the seller to respond to buyers within a week at the latest. If they fail to do so, contact us. If you did not receive your item and the seller does not respond to you, you can file a dispute with Stripe, or your credit card company so you can get your money back. Let us know if you need any help with that.
Currently, we allow the sale of skateboard related products only, such as skateboards, trucks, wheels, shoes, accessories, apparel and skate media (videos, photography, art). When you apply for an account, someone from our team will look into the type of products you sell to make sure they fit our criteria.
A marketplace is a collective of e-commerce shops from different brands where the transactions are processed by the "marketplace operator," AKA SellerDoor. It is a convenient way for buyers to browse and shop from different brands, all under one roof, and through one transaction. Sellers can also access the entire community of shoppers, creating a streamlined portal for everyone to support skateboarding.
Sellers can use Stripe to receive payments. Buyers in the USA can pay with Visa, MasterCard, American Express, JCB, and Discover. Buyers in Australia, Canada, Europe, Hong Kong, Japan, and Singapore can use Visa, MasterCard, and American Express.